Order FAQs
Q: When and how will I receive the software that I ordered?
A: After we have received payment we will send a confirmation E-mail to the address you provided when ordering. This E-mail will contain the License Code and a download link for software that you ordered.
Q: I received a coupon code. How can I redeem it?
A: Go to the purchase page of the software you want to buy on http://www.amigabit.com and Click the "Buy Now "button to turn to the order page, select "I have a discount coupon", copy and paste your coupon code and refresh your total price to enjoy the discount.
Q: How secure is the order process?
A: All of the data entered on the protected pages is encrypted using the SSL (Secure Socket Layer) protocol, so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.
Q: What is the refund policy?
A: We promise 30 day full money back guarantee.
If you want to refund your order, please send your refund request to support#amigabit.com (replace # with @), as well as attach a detailed refund explanation. Our support staff will deal with your refund request within 24 hours.
License/upgrade FAQs
Q: How to keep my software up-to-date?
A: There are two ways to keep your software up-to-date:
* Trough the product page or download page at .com
Most software from are free for update. Registered users can easily find out the latest version from the exact product page or download page.
* Click on the "Check for Updates" on software screen to get the latest version available.
Q:The license key does not work. What can I do?
A: If you have just purchased the product, make sure you have downloaded the latest version of the product that is available on our official website http://www.amigabit.com. Copy and Paste your license code as it figures in email that was sent to you.
If your problem has not been fixed via above, please send us your license code, order ID and a detailed description on the error you got to support#amigabit.com (replace # with @). Our support staff will fix it for you within 24 hours.
Q: I have purchased the software, but I have not got my license code, why?
A: First of all, check your spam/trash folder. License code is sent automatically and sometimes mistaken for spam by email providers. You can also retrieve your license code by sending your order ID and email address used when you purchased to support#amigabit.com (replace # with @). Our support staff will resend your license code within 24 hours after receiving your request.
Q: I have a 3 PCs / 1 Year License for PowerBooster: Do I need to activate 3 PCs meanwhile?
A: You can activate the license at different times but the days remaining depend on the date you first activate the product. Therefore, your other activations are limited to the time after your first activation. For example, you activate your first product today and 30 days later you decide to activate your second product by installing on another PC. The days remaining when you activate the second product is 30 days less than the days you first activate the product. The days for all three devices (regardless of whether you use the remaining activations or not) "count down" from your first activation.
Q: I lost my license code, what should I do?
A: Please send your order ID and email address used to purchase the software to support#amigabit.com (replace # with @). Our support staff will retrieve your license code for you within 24 hours.
Q: My email address changed. How to update my registration info?
A: Please send us your order ID and license code to support#amigabit.com (replace # with @). Our support staff will reset your license code within 24 hours.
Product FAQs
Q: Is my software compatible with Windows 8?
A: All products are compatible with Windows 8.
Q: Can I use software on Mac?
A: Till now, only Video Magic has Mac version. Please go to its product page for more information.
Q:What happens after PowerBooster subscription license expires (one year normally)?
In order to re-use the software, please visit our website shop to purchase a new license key.
PowerBooster licensing is available by subscription with 12 or 24 month options for both purchases and renewals in the future. We also offer lifetime license.
Q:When I install software on my PC for the first time, I am told the trial version has expired?
software has already been installed and uninstalled on this computer, maybe not by you, but by others. If this happens, it is suggested to enjoy the trial version on another computer.
